…because someone needs to.
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about 3 years ago
Interesting. I have been having a similar problem with my laptop (which I run with a dual monitor setup whenever I’m at home).
I get an Unsupported Display message too, but it is not a standard Windows error message. It appears as the title of a modal dialog box, whose contents are completely blank (ie white). Furthermore, the taskbar button for this small window has a Firefox icon, so it seems to be connected to Firefox (although I do have iTunes running most of the time). The only way out seems to be to force a shutdown of Firefox.
I cannot recall if I have had to shutdown iTunes as well (I think I tend to do so anyway whenever I have a problem).
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about 3 years ago
Very interesting. When I see it it’s always the iTunes box….same scenario though..black error box..never comes up. It almost sounds like a different problem… Please do keep me updated here on whether or not it turns out to be iTunes related or if the Quicktime fix helps.
[Reply]
about 3 years ago
THANK YOU! This was sooooooo annoying and I couldn’t find any solutions. I have a laptop with a dual display at work; second monitor is lower res. Every time I would lock down the laptop (which is every time I get up from my desk) I would get the Unsupported Display problem. No one else at the office gets it (then again, no one else runs dual displays – not that this would be important in troubleshooting, now would it?!?!) and the only answer I could get was ‘it’s something with your machine’ which was NO help. I adjusted my QuickTime per your suggestion. Thanks again
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about 3 years ago
June,
Glad I could help and also thank you for letting me know.
Cheers
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about 3 years ago
Hi Guys,
Thanks for the tip!!!
I did not want to lose all the directX acceleration so I tried just to uncheck the “Enable Direct Draw on secondary monitors” and it seems to have fixed the problem!!!
Try and let us know!
Enjoy!
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